Read the article and respond to the discussion questions.
- For your discussion address the following:
- How do the 8 steps minimize risks?
- What did the article say about preparing for change?
- What is a high-level process?
- In reviewing the elements of implementation; what is the current state of things at your internship location?
- If you were charged with building a knowledge management road map for your internship organization what elements would you include?

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