Final Paper (Problem Analysis)

Assignment Instructions

This analysis project requires you to tackle a problem within your field of study by first exploring the problem, its causes, and its impacts.Then, if you want, you can recommend one or more practical solutions to solve the problem. After deciding on the problem you wish to tackle, begin building questions about it. Your goal for the analysis is to answer the questions through your sources. Finding multiple angles and perspectives is ideal so that you explore those possibilities in the final paper before settling on your recommendation.Be sure to identify what is at stake.

Here are questions to help guide your analysis:

1. What is the problem being addressed (explain, describe, and “prove” that it exists)?
2. Who is affected by this problem?
3. Why does this problem exist? (Identify the root causes.)
4. Why does the problem persist? (Identify the major factors that contribute to the problem’s ongoing presence.)
5. What is at stake if the problem is not solved?

If you choose to address a solution (you don’t have to), you may find these prompts helpful:

1. Who can take action?
2. What should they do, exactly?
3. Why would this help?
4. What are the positive and negative aspects of your solution(s)?

• PURPOSE: To analyze a problem and possibly provide a solution
• AUDIENCE: Classmates and others interested in the field
• LENGTH: 750-900 words (Times New Roman font). Please do not go significantly (~10%) under or above the word count requirement. This word count includes only the paragraphs in your final essay (not the Works Cited/References page or previously submitted sections).
• SOURCES: 5 (five) sources from the APUS Library (These may include sources you used in previous Assignments. Going under this number will cost points in grading.)
• FORMAT: The citation style that is appropriate for your discipline. Most papers will use APA style.

Submit your Assignment as one Word document attached to the Assignment link so it can be automatically processed through Turnitin. You can save your paper with a title like this: Your Name Portfolio Final Paper. Do not submit multiple files or PDF files.

Turnitin Scores

Because parts of the portfolio (items 1 and 2) have already been processed in Turnitin, they are now part of Turnitin’s database. That means that, when a portfolio is submitted, Turnitin will identify the phrasing it has previously “seen” (such as items 1 and 2 of the portfolio).

Turnitin scores are likely to be high for all portfolios. Don’t panic. Review the Turnitin report, and you will likely see that much of the matching phrasing is from work you previously submitted. Your instructor understands this and will focus on the Turnitin matches in the final paper.

As mentioned above, if the Turnitin AI score is high, your instructor is likely to give you the opportunity to re-write the assignment.

Title: Employee Burnout in the Workplace OUTLINE

Thesis statement: Employee burnout is serious workplace problem caused by heavy workloads, poor leadership, and lack of support which negatively affects employees and organizations.

Introduction

1. Employee burnout has become a common problem in many workplaces.
2. Many workers experience stress, exhaustion, and low morale because of the pressure that comes with the job.
3. Burnout became more noticeable after COVID-19 pandemic.
4. Employee burnout is a serious workplace problem caused by heavy workloads, lack of support, and toxic leadership which negatively affects employees and organizations.

Description of the Problem

1. Burnout happens when employees feel emotionally and physically exhausted from their jobs.
2. Workers who experience burnout disconnect from their work leaving them overwhelmed.
3. Over time burnout can reduce job performance and satisfaction.

Causes of Burnout

1. One major cause of burnout is work overload meaning employees have too many responsibilities.
2. Another cause if poor or toxic leadership which can create stressful work environments.
3. Lack of communication and support from management can also increase employee stress.

Jobs Most Affected by Burnout

1. Some careers experience higher stress levels than others.
2. Healthcare workers, public service employees, and educators often face intense pressure at work.
3. During and after COVID-19 healthcare workers experienced higher workloads and emotional stress.

Effects of Burnout on Organization

1. Burnout lowers productivity and motivation.
2. Employees who feel exhausted and no support are more likely to resign from their jobs.
3. Research shows that motivation and support can improve employee retention.

Possible Improvements

1. Organizations can make improvements by having better communication and leadership.
2. Training programs can help managers develop better listening skills.
3. Supporting employees and improving the workplace culture will have a positive effect in raising morale.

Conclusion

1. Employee burnout is an important workplace issue that affects both workers and organizations.
2. Factors like heavy workloads and poor leadership contribute to this problem.
3. Understanding the problem will help organizations have a healthier work environment.

Item 1 of the Portfolio

Tips for Communicating in My Field

My Name:	Zaily Santillan
My Field of Study (Program):	Human Resources Management

Below are the tips for communicating in my field that I posted in the week 2 discussion (section 3 of my initial week 2 post):

After looking at the comparison between the two I can say that writing in the HR field should be professional, organized, and have supporting evidence. Proving realistic solutions to problems that go in the workplace is one of the best ways to have a positive impact. The terminology in the field should be used correctly and in easy manner to make sure everyone can understand it. HR deals directly with people, their money, policies, performance, etc.. so, communication is very important. HR needs strong writing skills to handle real workplace solutions.

Annotated Bibliography

Item #2 of the Portfolio

Name: Zaily Santillan

Topic: Employee Burnout in the Workplace

Thesis Statement: Employee burnout can be caused by the amount of pressure at the workplace. However, organizations can improve the conditions by making the environment safe and training their leaders correctly.

Citation Style: __x_APA ___MLA ____Other (please indicate which other style)

Source #1 from APUS Library
Full Citation (in format for style selected above)	I Itzchakov, G., Weinstein, N., & Cheshin, A. (2022). Learning to listen: Downstream effects of listening training on employees relatedness, Burnout, and turnover intentions. Human Resource Management, 62(4), 565580.
In-text Citation (in format for style selected above)	(Itzchakov et al., 2023)
Summary WHAT What are the sources main ideas expressed in your own words? Do not use an AI-generated summary. NOTE: It is preferable to use only 3rd person pronouns (he, she, it, they, them) in this section.	Itzchakov et al. (2023) study how listening can influence employees in the workplace. The main idea was to see if employees with good listening skills could have a better relationship at work and reduce the burnout feeling the desire as well to resign. The researchers compared employees who completed listening training with those who didnt. The results showed that the employees who received the training connected well with others, there was less emotional exhaustion, and less likely to leave the organization. The authors conclude that the listening training could reduce the organization burnout and improve morale.
Evaluation WHO What makes the author or publisher a credible source for this topic? Why do you trust this source? Put this information in your own words. Do not use an AI-generated assessment. NOTE: It is acceptable to use 1st person pronouns (I, me) in this section.	The authors are credible because they are researchers in organizational psychology and workplace conditions. The article was published in Human Resources Management, and it was a source that I was able to find in the APUS library which makes it reliable. The article is based on real workplace experiments and has a list of references towards the end.
Evaluation HOW How will you use this source in your project? Why is it valuable to you? Put this information in your own words. Do not use an AI-generated assessment. NOTE: It is acceptable to use 1st person pronouns (I, me) in this section.	This source is beneficial to my paper because it offers a solution for my topic regarding employee burnout. This can be supporting evidence that the burnout isnt always from a heavy workload, but also by a organization with poor communication and listening skills. This article is an example of how listening training can reduce emotional exhaustion and boost morale.

Source #2 from APUS Library
Full Citation (in format for style selected above)	Kim, B., Jeon, N., Sohn, H., Lee, N., & Kim, M. (2024). The impact of Corporate Social Responsibility on employee burnout: The crucial role of work overload. Corporate Social Responsibility and Environmental Management, 31(5), 43454360.
In-text Citation (in format for style selected above)	(Kim et al., 2024)
Summary WHAT What are the sources main ideas expressed in your own words? Do not use an AI-generated summary. NOTE: It is preferable to use only 3rd person pronouns (he, she, it, they, them) in this section.	Kim et al. (2024) examine how corporate social responsibility affects employee burnout. The study shows how the burnout can go down by increasing the psychological safety and lowering job stress for the employees by having them feel safe in the environment. The authors also find that work overload is another stressful factor. The study concludes that CSR can help with the burnout, but in order for that to happen organizations have to stay on top of employee morale and manage workload.
Evaluation WHO What makes the author or publisher a credible source for this topic? Why do you trust this source? Put this information in your own words. Do not use an AI-generated assessment. NOTE: It is acceptable to use 1st person pronouns (I, me) in this section.	I believe this source is credible because it was published in Corporate Social Responsibility and Environmental Management which is a peer reviewed academic journal. This journal was also easy to find in the APUS library which makes it a reliable source. The authors also cite many studies in their reference lis supporting their argument.
Evaluation HOW How will you use this source in your project? Why is it valuable to you? Put this information in your own words. Do not use an AI-generated assessment. NOTE: It is acceptable to use 1st person pronouns (I, me) in this section.	I plan to use this source and help explain the causes and solutions related to employee burnout. It supports that one of the many causes for employee burnout is work overload and an environment that provides the social responsibilities an organization should enforce. This source is helpful because it connects organizational behavior with employee mental health which support my argument.

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